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Coretime License Details

If you are logging into Sage Coretime for the first time after installing it, or if your existing licence has expired, you'll be prompted to enter the licence string.

Installing Coretime for the first time

After installing Coretime, you are prompted to enter in a licence string.

To obtain one, contact Sage Support at support@coretime.com or at 1890 92 32 08, and provide them with the following information:

• The MAC address of the Coretime server.
• The number of intended Coretime users.
• Whether you want to include the Staff Planner or Task Manager modules in your Coretime system.

Renewing your Coretime licence

Your Coretime licence has an expiry date. If it expires, the screen below opens when you try to log into Coretime.

You'll need to get the necessary licence string from Coretime Support (phone number: 1890 92 32 08). In your e-mail, specify:

• The MAC address of the Coretime server.
• The number of Coretime users.
• Whether you use the Staff Planner or Task Manager modules.

Upgrading your Coretime Licence

Another situation in which you need to enter licence details is when you wish to purchase an upgrade of your Coretime licence.

Upgrading involves one or both of the following:

• Adding modules (Staff Planner or Task Manager) to the Coretime system.
• Increasing the number of supported employees.

1. Open the Utilities view in the left-hand pane of Coretime.
2. Click the System Setup in the left-hand pane.
3. Click Licence Details in the left-hand pane.

4. The Licence Details screen opens.

   

5. Enter the unlock name (raven999) and the new licence string.

   If you don't already have the new licence string, contact Coretime Support at support@coretime.com (phone: 1890 92 32 08), explaining that you want to purchase a licence upgrade.

   Specify:

   • The number of users you want to add to the system, if any.
   • The additional modules (Staff Planner or Task Manager) you want to add to the system, if any.

   Also attach a screenshot of the Licence Details screen, which contains the information Support needs about your existing system.

6. Click Submit.
7. Log out of Coretime, and then log back in again.
8. Your Coretime system should now support the additional modules and employees.

See also

System Setup

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